Privacy Policy
Last updated: October 20, 2025
1. Introduction
This Privacy Policy describes how we collect, use, and disclose your information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following information:
- Account Information: When you create an account, we collect your email address and a hashed version of your password.
- Snapchat Data: We process your Snapchat data export to extract your memories. This data is processed in-memory and is not stored on our servers.
- Cloud Storage Credentials: When you connect a cloud storage provider, we store an encrypted version of your access and refresh tokens. We do not have access to your password.
- Usage Data: We may collect information about how you use the Service, such as the features you use and the time you spend on the Service. This data is anonymized and used to improve the Service.
3. How We Use Your Information
We use your information to provide and improve the Service. We do not sell your information to third parties. We may use your information to:
- Provide, maintain, and improve the Service.
- Communicate with you about the Service.
- Protect the security and integrity of the Service.
- Comply with legal obligations.
4. Data Storage and Retention
Your memories are stored in your own cloud storage provider. We do not store your memories on our servers. We only store metadata about your memories, such as the date, type, and location. We will retain your account information and metadata for as long as your account is active or as needed to provide you with the Service. We will delete your information upon your request or if you delete your account.
5. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located in the European Union, your data will be processed by Cloudflare, Inc. in the United States. Cloudflare complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
6. Your Rights Under GDPR
If you are a resident of the European Union, you have the following rights under the General Data Protection Regulation (GDPR):
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.
If you wish to exercise any of these rights, please contact us at [Your Contact Email].
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.